Frequently Asked Questions (FAQs) for Stylelist

General Questions

What is Stylelist?

Stylelist is a mobile application that allows users to book appointments at salons directly from their smartphones or tablets. This eliminates the need to call the salon or visit the website to schedule an appointment.

What are the benefits of using Stylelist?

There are many benefits to using Stylelist, including:

• Convenience: You can book appointments anytime and anywhere, 24/7.
• Control: You have complete control over your appointment schedule.
• Flexibility: You can easily reschedule or cancel your appointments.
• Information: You can view the salon's availability and pricing before booking an appointment.
• Rewards: You can join our rewards programs that give you points for every appointment you book. You can then redeem these points for discounts or free services.

How does Stylelist work?

To use Stylelist, you will first need to create an account. Once you have created an account, you can browse the list of salons in your area and select the one you would like to visit. You can then view the salon's availability and pricing, and select the date and time of your appointment. You will also need to enter your contact information and payment method.

What is the cancellation policy for Stylelist?

The cancellation policy for Stylelist varies depending on the salon. Some salons may allow you to cancel your appointment up to 24 hours in advance without penalty, while others may charge a cancellation fee. Be sure to read the salon's cancellation policy before booking an appointment.

Payment Questions

What payment methods are accepted by online salon booking apps?

Stylelist accepts Mada, Visa, Mastercard or Cash. 

When will my credit card be charged?

Your credit card will be charged at the time you book your appointment.

What happens if I cancel my appointment?

If you cancel your appointment, your credit card will be refunded. However, there may be a cancellation fee, depending on the salon's policy.

Appointment Questions

How do I reschedule my appointment?

You can reschedule your appointment by logging into your account and selecting the appointment you would like to reschedule. You can then select a new date and time.

How do I cancel my appointment?

You can cancel your appointment by logging into your account and selecting the appointment you would like to cancel. You will then be asked to confirm your cancellation.

What happens if I miss my appointment?

If you miss your appointment, you may be charged a no-show fee. The amount of the no-show fee will vary depending on the salon's policy.

Other Questions

How do I download Stylelist?

You can download Stylelist from the App Store or Google Play.

What devices are supported by Stylelist?

Stylelist is compatible with smartphones, tablets and computers.

How do I contact customer support for Stylelist?

You can contact customer support by visiting the Stylelist website or by emailing the app's support team.
I hope this FAQ has been helpful. If you have any other questions, please feel free to contact us.

Thank you for using Stylelist!